Delivering Results
As a valued Surecall client, we’ll work closely with you to understand your needs, developing a bespoke solution for your staffing requirements. We have experience working with clients in both the NHS, public and private sector across the UK.
Working across the full spectre of healthcare from covering last minute shifts, high volume requirements to complex care packages
Commanding over 20 years of delivering successful solutions, Surecall continue to work with our partner clients across the UK.
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Hands On Approach -
Dedicated Account Team -
24/7 Support -
Rapid Response -
Candidate Pool -
Rigorous Worker Vetting & Compliance -
Pre-calling -
Reporting & Analytics -
Dedicated Payroll Service -
Heavy Technology Investment -
Tailored Solutions
Hands On Approach
Our team can guarantee a prompt response to client requirements in line with quality management standards.
Dedicated Account Team
All our clients are provided with a dedicated support team which includes an Account Manager, Account Support and Payroll Manager plus access to Operations Management and Company Directors.
24/7 Support
We operate a 24hour, 7 day a week shift pattern. We provide a genuine 24/7 service to ensure that we are always on call to deliver the needs of our customers and keep things moving. We have a night team that operates the office night shift and then hands over to the day team in the morning.
Rapid Response
Our predominant aim is to provide clients with the correctly qualified staff on site within 90 minutes of receiving the request.
Candidate Pool
Our recruiters are skilled at identifying and sourcing quality people through a variety of sources including job boards, digital CV searches and our own websites and social media channels. They also maintain and regularly engage with our in-house database of 25,000 plus fully compliant, registered drivers and warehouse staff.
Rigorous Worker Vetting & Compliance
Before offering work to any candidate, we undertake the following checks:
- Up-to-date DBS check
- Proof of identity
- Valid training certifications
- Occupational health checks
- Right to work in the UK
Pre-calling
When engaging with new starters as part of our service we call every worker prior to every shift.
Reporting & Analytics
We can tailor reports to any client's requirements. From shift reports to attendance reports to worker performance.
Dedicated Payroll Service
At peak times we can payroll up to 8.000 per week with the capacity in place to increase to 15,000 plus per week.
Heavy Technology Investment
We have invested heavily in information technology and training to ensure that we can provide our customers with all the insight they need to be assured their requirements and KPIs are being professionally monitored and met.
Tailored Solutions
We pride ourselves on our ability to provide bespoke solutions to meet the specific needs of our clients.
What makes us different?
We take great pride in cultivating strong and enduring relationships with our clients, striving to understand their unique needs and expectations. Our track record reflects a consistent commitment to delivering fully compliant staffing solutions that not only meet but consistently surpass the requirements and expectations of those we serve.
